Business Operations & Process Management
Workflow, Systems & Process Improvement
- Streamlined workflows, reducing admin bottlenecks by 25%.
- Automated processes with AI tools, saving 10+ hours weekly per executive.
- Documented SOPs that cut onboarding time for new hires by 40%.
- Implemented project management systems (Asana, Trello), boosting accountability across 5+ departments.
- Managed CRM and lead pipelines that supported 20% higher conversion rates.
- Adapted operations during high-growth phases, enabling teams to scale from 50 to 150 employees smoothly.
Finance, Budget & Reporting
- Oversaw $1M+ in annual expense reports and budgets, ensuring accuracy and compliance 100% of the time.
- Prepared executive and board reports that improved transparency, resulting in faster approvals on budget allocations.
- Monitored departmental budgets, identifying 10% cost savings annually.
- Supported external audits with zero findings.
- Negotiated vendor contracts that cut costs by 15% while maintaining service quality.
Accounting & Bookkeeping
- Processed AP/AR transactions with 100% accuracy, maintaining strong vendor and client relationships.
- Reconciled payroll, credit card, and bank accounts monthly, eliminating financial discrepancies.
- Managed invoicing and collections, reducing overdue receivables by 20% in six months.
- Prepared journal entries and maintained the general ledger, enabling timely month-end close.
- Supported tax filings, reducing external accounting costs by 10%.
- Completed month-end close processes consistently within deadlines.
Office Management
- Oversaw office operations for teams of 50–150 employees, ensuring uninterrupted daily function.
- Managed vendor and facilities contracts, cutting overhead costs by 12%.
- Coordinated hybrid and remote logistics, maintaining full productivity across distributed teams.
- Supervised IT setup and troubleshooting, reducing downtime by 30%.
- Controlled document systems and shipping services with zero missed deadlines.
- Ensured compliance with safety protocols, achieving 100% audit readiness.
Workflow, Systems & Process Improvement
- Streamlined workflows, reducing admin bottlenecks by 25%.
- Automated processes with AI tools, saving 10+ hours weekly per executive.
- Documented SOPs that cut onboarding time for new hires by 40%.
- Implemented project management systems (Asana, Trello), boosting accountability across 5+ departments.
- Managed CRM and lead pipelines that supported 20% higher conversion rates.
- Adapted operations during high-growth phases, enabling teams to scale from 50 to 150 employees smoothly.
Finance, Budget & Reporting
- Oversaw $1M+ in annual expense reports and budgets, ensuring accuracy and compliance 100% of the time.
- Prepared executive and board reports that improved transparency, resulting in faster approvals on budget allocations.
- Monitored departmental budgets, identifying 10% cost savings annually.
- Supported external audits with zero findings.
- Negotiated vendor contracts that cut costs by 15% while maintaining service quality.
Accounting & Bookkeeping
- Processed AP/AR transactions with 100% accuracy, maintaining strong vendor and client relationships.
- Reconciled payroll, credit card, and bank accounts monthly, eliminating financial discrepancies.
- Managed invoicing and collections, reducing overdue receivables by 20% in six months.
- Prepared journal entries and maintained the general ledger, enabling timely month-end close.
- Supported tax filings, reducing external accounting costs by 10%.
- Completed month-end close processes consistently within deadlines.
Office Management
- Oversaw office operations for teams of 50–150 employees, ensuring uninterrupted daily function.
- Managed vendor and facilities contracts, cutting overhead costs by 12%.
- Coordinated hybrid and remote logistics, maintaining full productivity across distributed teams.
- Supervised IT setup and troubleshooting, reducing downtime by 30%.
- Controlled document systems and shipping services with zero missed deadlines.
- Ensured compliance with safety protocols, achieving 100% audit readiness.