Technical & Digital Skills
Technical Tools & Platforms
- Leveraged Microsoft Office and Google Workspace to deliver 200+ polished reports, decks, and analyses annually.
- Implemented financial tools (Concur, Coupa, QuickBooks, Ramp) to cut reimbursement cycles from 2 weeks to 5 days.
- Maintained CRM (Salesforce, HubSpot) to track thousands of client touchpoints, improving sales follow-up.
- Utilized HR systems (Workday, BambooHR, ADP) to manage employee records with 100% accuracy.
- Integrated AI assistants that saved ~8 hours per week in administrative tasks.
Data Analysis & Reporting
- Built advanced Excel dashboards with pivot tables and charts, providing leadership with clear insights that shortened decision-making cycles by 20%.
- Automated recurring reports with VBA macros, saving the team 10+ hours of manual data entry each month.
- Developed Access databases to organize and track thousands of records, improving accuracy and reducing duplicate data by 30%.
- Wrote SQL queries to extract and analyze operational data, delivering faster reporting with improved reliability.
- Integrated Excel and Access workflows, enabling smooth cross-platform data management that supported finance and HR reporting needs.
- Visualized trends and KPIs in executive-ready formats, increasing data adoption by senior leadership.
Web Development & Digital Presence
- Built and maintained responsive websites using HTML, CSS, and JavaScript, ensuring smooth performance across desktop and mobile devices.
- Designed layouts and interfaces aligned with brand identity, improving usability and professional presentation.
- Updated content regularly (events, announcements, media), keeping stakeholders informed and engaged.
- Optimized websites for faster load times and better SEO rankings, increasing visibility in search results.
- Integrated multimedia elements (video, graphics, presentations), creating dynamic and engaging pages for visitors.
- Monitored site performance and resolved technical issues quickly, maintaining 99% uptime and consistent user experience.